Reactivating Download Links Has Ended
Beginning January 1, 2016, we will no longer be reactivating the Windows and Mac download links for any software applications.
Historically, customers have requested a reactivation to their download links if their computer crashed, and they needed to reinstall the software, or if the amount of time to initially download the software after purchasing had expired.
We are encouraging customers to purchase a backup option as a flash drive. This is not mandatory but is suggested.
To assist with the initial link expiration issue, we have increased the amount of time the links will expire after purchasing from 5 days (120 hours) to 30 days (720 hours). The number of attempts to download will still remain as 5 attempts. The download links will now expire whichever happens first: 30 days or 5 attempts